This year we will be open throughout the festive period processing orders.

Last recommended posting date for Christmas: Order before 2pm on Thursday 21st December and select DPD as the delivery option.

Last recommended posting date for New Year: Order before 2pm on Thursday 28th December and select DPD as the delivery option.

We are continuing to process orders as normal as long as it is a working day and you order before 2pm the order will be dispatched on the same day. Our Christmas opening times are:

• Thursday 21st December: 8am – 12pm (Closed afternoon for Staff Christmas Lunch, however all orders placed before 2pm will still be dispatched same day)
• Friday 22nd December: 8am – 4pm
• Saturday 23rd December: 8:30am – 12pm
• Monday 25th December: Closed (Bank Holiday)
• Tuesday 26th December: Closed (Bank Holiday)
• Wednesday 27th December: 9:30am – 4pm
• Thursday 28th December: 9:30am – 4pm
• Friday 29th December: 12pm – 4pm
• Saturday 30th December: 8:30am – 12pm
• Monday 1st January: Closed (Bank Holiday)
• Tuesday 2nd January: Return to normal hours (8am – 4pm)

It’s been a busy few weeks here at Glowtopia HQ! We’re pleased to announce that from Monday 2nd October 2023 our new address will be:

Unit 7 Dawkins Business Centre, Dawkins Road, Poole, BH15 4JY

Our new unit will give us much more space, allowing us to hold more stock, introduce new lines and provide a more effective click and collect service.

Thank you for your patience if any queries have taken slightly longer than usual to answer over the last few weeks. Our team have been working amazingly hard keeping orders being despatched alongside preparing for our move.

If you’re local to Poole feel free to pop in to see us!

This year we will be open throughout the festive period processing orders. You may well be aware that this year due to the Royal Mail strikes the courier networks are under significant pressures. We are unable to absolutely guarantee any delivery times and all delivery times stated are an estimate.

Last recommended posting date for Christmas: Order before 2pm on Wednesday 21st December and select DPD as the delivery option. (Please note this excludes a limited number of postcodes for which the last posting date via DPD is 19th December – the list of these can be found here: https://www.dpd.co.uk/pdf/lsd-pd-1.1.pdf)

Last recommended posting date for New Year: Order before 2pm on Wednesday 28th December and select DPD as the delivery option.

We are continuing to process orders as normal as long as it is a working day and you order before 2pm the order will  be dispatched on the same day. Our Christmas opening times are:

• Monday 19th December: 9am – 4pm
• Tuesday 20th December: 9am – 4pm
• Wednesday 21st December: 9am – 4pm
• Thursday 22nd December: 9am – Midday (Closed afternoon for Staff Christmas Lunch, however all orders placed before 2pm will still be dispatched same day)
• Friday 23rd December: 10am – 3pm
• Monday 26th December: Closed (Bank Holiday)
• Tuesday 27th December: Closed (Bank Holiday)
• Wednesday 28th December: 9am – 3pm
• Thursday 29th December: 9am – 3pm
• Friday 30th December: Midday – 3pm
• Monday 2nd January: Closed (Bank Holiday)
• Tuesday 3rd January: Return to normal hours

Recently,  the Communication Workers Union (CWU) has called on its members who collect, sort and deliver parcels and letters for Royal Mail to take strike action on the following dates:

• 13th, 20th, 25th October 2022
• 2nd, 3rd, 4th, 8th, 9th, 10th, 14th, 15th, 16th, 23rd, 24th, 25th, 28th, 30th November 2022
• 1st & 2nd December 2022

This will mean some deliveries may be delayed over this period. If you require your order urgently, please consider selecting a different shipping option such as DX or DPD at our checkout page in order to reduce chance of disruption to the delivery of your order. Please note we are unable to guarantee any Royal Mail delivery times over this period and you may need to allow up to 14 days for delivery of orders via Royal Mail.

All the team at Glowtopia are deeply saddened by the death of Her Majesty The Queen. Our thoughts and condolences are with the Royal Family at this sad time.

Our warehouse will be closed on the day of her funeral, Monday 19th September. Any orders placed after 2pm on Friday 16th September will not be dispatched until Tuesday 20th. Also please be aware our couriers will not be making any deliveries on Monday 19th September.

As you may have seen in the news, the Communication Workers Union (CWU) has called on its members who collect, sort and deliver parcels and letters for Royal Mail to take strike action on 26 and 31 August and the 8 and 9 September 2022.

This will mean some deliveries may be delayed over this period. If you require your order urgently, please consider selecting a different shipping option such as DX or DPD at our checkout page in order to reduce chance of disruption to the delivery of your order. Please note we are unable to guarantee any Royal Mail delivery times over this period and you may need to allow up to 14 days for delivery of orders via Royal Mail.

Due to the extended bank holiday weekend in the UK, please note all orders placed after 3pm on Wednesday 1st June will not be dispatched until Monday 6th June.

We hope all our customers in the UK have a lovely bank holiday weekend and enjoy the celebrations!

We will be open until Wednesday 22nd December before Christmas and also open on Wednesday 29th December to process any orders placed for New Years.

Any orders placed after 1pm on Wednesday 29th December will not be dispatched until Tuesday 4th Jan.

Wednesday 22nd December: Order by 1pm for dispatch before Christmas (warehouse open 12pm-4pm)
Thursday 23rd December: Closed
Friday 24th December: Closed (Christmas Eve)
Monday 27th December: Closed (Bank Holiday)
Tuesday 28th December: Closed (Bank Holiday)
Wednesday 29th December: Order by 1pm for dispatch before New Year (warehouse open 11am-4pm)
Thursday 30th December: Closed
Friday 31st December: Closed (New Years Eve)
Monday 3rd Jan: Closed (Bank Holiday)
Tuesday 4th Jan: Re-open as normal (warehouse open 9am-5pm)